These Terms of Use constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you"), and HiSky Limited ("Company," "we," "us," or "our"), regarding your access to and use of the website https://hi-sky.co.uk, along with any associated media forms, media channels, mobile websites, or mobile applications linked to it (collectively, the "Site"). HiSky Limited is a company registered in the United Kingdom with its office at Unit 3f Manor Way, Swanscombe, England, DA10 0LL VAT Number: 424388487. Company number 14184947
By accessing the Site, you confirm that you have read, understood, and agreed to be bound by these Terms of Use. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THE SITE.
We may revise these Terms of Use at any time. Changes will be indicated by updating the "Last Updated" date. Continued use of the Site after revisions constitutes acceptance of the updated Terms.
The Site is intended for users who are at least 18 years old. Persons under 18 are not permitted to use or register for the Site.
Unless stated otherwise, the Site and its content—including source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics ("Content")—as well as all trademarks, service marks, and logos ("Marks") are owned or licensed by HiSky Limited. These are protected under UK and international intellectual property laws.
You are granted a limited, non-transferable license to access and use the Site for personal, non-commercial purposes. This license also includes viewing product details and making inquiries for potential purchases. Any unauthorised use, including copying or distributing Content without permission, is prohibited.
By using the Site, you represent that:
All information you provide is accurate and current.
You have the legal capacity to agree to these Terms.
You will comply with all applicable laws.
You will not use the Site for any unauthorised or illegal purposes
We reserve the right to suspend or terminate your account if the information provided is false, inaccurate, or incomplete.
These rights are under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Registration may be required for certain features. You must keep your login credentials confidential and notify us immediately of unauthorised use. We reserve the right to delete or reclaim inappropriate usernames (e.g., offensive, misleading, infringing on trademarks).
You agree not to:
Use the Site for unauthorised commercial purposes.
Harass, defraud, or harm users or us.
Circumvent security features or engage in illegal activities.
Upload malware or disruptive content.
Violate intellectual property rights.
Violation of these terms may result in suspension or termination of your account.
By submitting content to the Site ("Contributions"), you grant us a worldwide, royalty-free, transferable license to use, reproduce, and display such content. You retain ownership of your contributions but waive any moral rights (e.g., the right to be attributed as the author and the right to object to derogatory treatment).
Contributions must not be offensive, defamatory, illegal, or infringe on intellectual property rights. We reserve the right to remove content that violates these terms.
User reviews must be honest, lawful, and not contain offensive or discriminatory language. We may remove reviews that breach these guidelines.
The Site may contain links to third-party websites. We are not responsible for third-party sites' content, privacy policies, or practices. Access these at your own risk. https://stripe.com/gb/privacy
We may:
Monitor the Site for compliance.
Remove content deemed harmful or in violation of these Terms.
Update, suspend, or discontinue any part of the Site without notice.
We are not liable for site interruptions or errors beyond our control.
Your use of the Site is subject to our https://hi-sky.co.uk/pages/privacy-policy. Using the Site, you consent to the collection, use, and disclosure of your information as described therein.
If you believe any content infringes your intellectual property rights, please contact us at https://hi-sky.co.uk/contact-us. Misrepresentations may result in liability.
The laws of England and Wales govern these Terms. Any disputes will be resolved under the jurisdiction of courts located in London, UK.
To the fullest extent permitted by law, HiSky Limited shall not be liable for:
Loss of profits, revenue, or data.
Personal injury or property damage arising from site use.
Unauthorised access to personal information.
Liability is limited to the amount you paid to use the Site, if any.
Our Company's Limitations of Liability:
We're not responsible for problems caused by:
Please note: We don't cover glass breakage after delivery.
Our Limited Responsibility for Loss or Damage:
We won't be liable for any loss or damage resulting from us not meeting our obligations (whether stated or implied), negligence, or any other reason, except for:
Our Liability Limit:
Our total responsibility to you will never exceed the price you paid for the product.
You agree to indemnify and hold HiSky Limited harmless from any claims or demands resulting from:
Your use of the Site.
Breach of these Terms.
Violation of third-party rights.
We may suspend or terminate your access to the Site without notice if you breach these Terms. You are prohibited from creating new accounts if your previous account was terminated.
By using the Site, you consent to receive electronic communications. Agreements and notices provided electronically meet legal requirements.
To address concerns or request information, please get in touch with us at:
https://hi-sky.co.uk/contact-us
HiSky Limited
Unit 3F, Manor Way Business Park, Manor Way, Swanscombe, Kent, DA10 0LL
Phone: +44 7714 991494
Email: sales@hi-sky.co.uk
Please submit warranty claims directly to us, along with a copy of the invoice
By using our Site, you acknowledge you have read, understood, and agreed to these Terms of Use.
1.1 We strive to ensure the accuracy of all product descriptions, images, and specifications. However, slight variations in colour, size, and appearance may occur; images are for illustrative purposes only.
1.2 Product availability is subject to stock levels. We reserve the right to discontinue products without notice.
2.1 All prices are displayed in GBP and include VAT unless otherwise stated.
2.2 Prices are subject to change without notice, but changes will not affect accepted orders.
2.3 Full payment must be received before we dispatch products.
3.1 We offer delivery within the UK. Delivery charges and estimated times will be provided at checkout.
3.2 While we aim to meet stated delivery times, delays may occur due to unforeseen circumstances. We are not liable for late deliveries beyond our control.
3.3 Risk of loss or damage passes to you upon delivery.
https://hi-sky.co.uk/pages/shipping
4.1 Under the Consumer Contracts Regulations 2013, you can cancel your order within 30 days of receiving the product.
4.2 To initiate a return, contact us at sales@hi-sky.co.uk. Products must be unused, in original packaging, and accompanied by proof of purchase.
4.3 We reserve the right to refuse returns of products that show signs of use or damage or are not returned in their original condition.
4.4 Refunds will be processed within 30 days of receiving returned products. Original delivery charges may not be refunded unless the product is faulty.
4.5 Exchanges are subject to product availability.
https://hi-sky.co.uk/pages/return-policy
5.1 If you receive a faulty or damaged product, notify us with photographic evidence within 3 days of delivery.
5.2 We will arrange a replacement, repair, or refund at no extra cost.
6.1 Our products come with a 10-year warranty against manufacturing defects unless stated otherwise.
6.2 The warranty does not cover damage due to misuse, accidents, or unauthorised modifications.
7.1 Our liability for any product purchased through our Website is limited to the product's purchase price.
7.2 We are not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products.
8.1 Products should be used according to the provided instructions and safety guidelines.
8.2 We are not responsible for injuries or damages resulting from improper use.
The laws of England and Wales govern these Product Terms. Disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
For any questions regarding these Product Terms, please get in touch with us:
Phone: +447714 991 494 or 0203 399 0972
Address: Unit 3F, Manor Way Business Park, Manor Way Swanscombe, Kent, DA10 0LL
By purchasing from our Website, you acknowledge that you have read, understood, and agreed to these Product Terms.
